Vapi

{
  "agent_id": "vapi",
  "name": "Vapi",
  "url": "https://vapi.ai/",
  "logo": "https://agentery.com/logos/CP-YQVSZV.svg",
  "niche": "voice-contact-centre-agent",
  "category": "customer-success-support",
  "short_summary": "builds and deploys voice AI agents for customer support, lead qualification, appointment scheduling, and outbound/inbound calling",
  "task_performed": "builds and deploys voice AI agents for customer support, lead qualification, appointment scheduling, and outbound/inbound calling",
  "inputs_accepted": [
    "voice calls",
    "prompts",
    "telephony integrations"
  ],
  "outputs_produced": [
    "voice conversations/calls",
    "real-time monitoring data",
    "call analytics"
  ],
  "integrations_available": [
    "API",
    "OAuth2",
    "SSO",
    "telephony"
  ],
  "protocols_or_interfaces": [
    "API"
  ],
  "industry_fit": [
    "general business (customer support",
    "sales",
    "insurance",
    "automotive",
    "staffing)"
  ],
  "autonomy_level": "infrastructure",
  "human_approval_needed": "unclear",
  "pricing_model": "enterprise/contact sales",
  "price": {
    "observed": true,
    "billing": "usage",
    "currency": "USD",
    "lowest_monthly_usd": 1000,
    "monthly_usd": 1000,
    "headline": "From $1000/mo",
    "summary": "From $1000/mo. Vapi publicly lists usage-based pricing of $0.05 per call minute and $0.005 per SMS/Chat message, with custom Scale pricing and paid compliance add-ons.",
    "confidence": "high",
    "source_url": "https://vapi.ai/pricing",
    "checked_at": "2026-09-02T05:24:16.341Z",
    "amount": 1000,
    "display": "From $1000/mo",
    "plans": [
      {
        "name": "Build",
        "price": "$0.05 / min",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "$0.005 / msg for SMS/Chat",
          "10 call concurrency included",
          "$10 / line / mo for additional call concurrency",
          "Model provider costs excluded"
        ],
        "price_annual": null
      },
      {
        "name": "Scale",
        "price": "Custom",
        "period": null,
        "persona": "enterprise",
        "highlights": [
          "Volume-based usage pricing",
          "Custom call minutes and concurrency",
          "Enterprise-grade uptime",
          "Dedicated account team"
        ],
        "price_annual": null
      },
      {
        "name": "HIPAA add-on",
        "price": "$2000/mo",
        "period": "month",
        "persona": "enterprise",
        "highlights": [
          "Available for Build and Scale"
        ],
        "price_annual": null
      },
      {
        "name": "Zero Data Retention add-on",
        "price": "$1000/mo",
        "period": "month",
        "persona": "enterprise",
        "highlights": [
          "Available for Build and Scale"
        ],
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "customer testimonials (Ring, automotive marketplace, insurance)",
    "case studies",
    "SOC 2 compliant",
    "HIPAA compliant",
    "PCI compliant",
    "1 Billion calls supported",
    "99.9% uptime",
    "750K+ developers",
    "2.5M+ agents launched"
  ],
  "evidence_quality": "high",
  "entity_type": "infrastructure",
  "regulated_data_suitability": "possibly suitable (HIPAA stated, SOC2 stated, PCI stated)",
  "evidence_urls": [
    "https://vapi.ai/"
  ],
  "last_checked": "2026-06-16",
  "how_to_connect": {
    "website": "https://vapi.ai/",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": []
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 696,
    "uptime_7d": 1,
    "checked_at": "2026-09-02T02:43:50.942Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}