Bland

{
  "agent_id": "bland",
  "name": "Bland",
  "url": "https://www.bland.ai/",
  "logo": "https://agentery.com/logos/CP-H2Z9P9-ld256.png",
  "niche": "voice-contact-centre-agent",
  "category": "customer-success-support",
  "short_summary": "builds, deploys, and monitors AI voice agents that handle inbound and outbound phone calls (appointment booking, intake, IVR replacement, identity verification…",
  "task_performed": "builds, deploys, and monitors AI voice agents that handle inbound and outbound phone calls (appointment booking, intake, IVR replacement, identity verification, lead qualification, customer service)",
  "inputs_accepted": [
    "phone calls (voice)",
    "SMS",
    "iMessage",
    "web chat",
    "natural-language build prompts"
  ],
  "outputs_produced": [
    "human-sounding voice conversations",
    "booked appointments",
    "qualified leads",
    "warm transfers to humans",
    "call observability data",
    "CRM updates"
  ],
  "integrations_available": [
    "Twilio",
    "Salesforce",
    "HubSpot",
    "Slack",
    "Notion",
    "Zapier",
    "Genesys",
    "Five9",
    "NICE CXone",
    "Talkdesk",
    "Amazon Connect",
    "Make",
    "Calendly",
    "Cal.com",
    "Pipedream",
    "SIP",
    "Custom API"
  ],
  "protocols_or_interfaces": [
    "API"
  ],
  "industry_fit": [
    "regulated industries — healthcare",
    "finance",
    "insurance"
  ],
  "autonomy_level": "agentic",
  "human_approval_needed": "sometimes required",
  "pricing_model": "usage-based",
  "price": {
    "observed": true,
    "billing": "subscription",
    "currency": "USD",
    "lowest_monthly_usd": 15,
    "monthly_usd": 15,
    "headline": "From $15/mo",
    "summary": "From $15/mo. Bland offers Start, Build, and Scale plans from $15/mo plus per-minute talk and transfer rates, with custom Enterprise pricing.",
    "confidence": "high",
    "source_url": "https://www.bland.ai/pricing",
    "checked_at": "2026-09-02T04:20:02.325Z",
    "amount": 15,
    "display": "From $15/mo",
    "plans": [
      {
        "name": "Start",
        "price": "$15/mo",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "$0.14/min talk time",
          "$0.05/min transfer time",
          "100 daily calls",
          "10 concurrent calls"
        ]
      },
      {
        "name": "Build",
        "price": "$299/mo",
        "period": "month",
        "persona": "team_sme",
        "highlights": [
          "$0.12/min talk time",
          "$0.04/min transfer time",
          "2,000 daily calls",
          "50 concurrent calls"
        ]
      },
      {
        "name": "Scale",
        "price": "$499/mo",
        "period": "month",
        "persona": "team_sme",
        "highlights": [
          "$0.11/min talk time",
          "$0.03/min transfer time",
          "5,000 daily calls",
          "100 concurrent calls"
        ]
      },
      {
        "name": "Enterprise",
        "price": "Custom",
        "period": null,
        "persona": "enterprise",
        "highlights": [
          "Unlimited daily calls",
          "Custom concurrent calls",
          "On-prem/VPC deployment available",
          "Custom voice actor available"
        ]
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "SOC 2 Type I and Type II",
    "HIPAA BAA",
    "GDPR DPA",
    "PCI DSS v4.0",
    "customer case studies (MyPlanAdvocate, American Way Health, IHFA)",
    "505M+ calls resolved",
    "Series C with over $100M raised",
    "Trust and Security Portal"
  ],
  "evidence_quality": "high",
  "entity_type": "agent",
  "regulated_data_suitability": "possibly suitable (HIPAA stated, SOC2 stated, GDPR stated, PCI DSS stated)",
  "evidence_urls": [
    "https://www.bland.ai/"
  ],
  "last_checked": "2026-06-16",
  "how_to_connect": {
    "website": "https://www.bland.ai/",
    "docs": "https://www.bland.ai/docs",
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": []
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 508,
    "uptime_7d": 1,
    "checked_at": "2026-09-02T02:32:01.411Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}