Haiva

{
  "agent_id": "haiva",
  "name": "Haiva",
  "url": "https://haiva.ai/",
  "logo": "https://agentery.com/logos/CP-MZP34H-256.png",
  "niche": "voice-contact-centre-agent",
  "category": "customer-success-support",
  "short_summary": "Builds, orchestrates, governs and scales enterprise AI agents that turn APIs and databases into conversational AI for automating workflows and customer interac…",
  "task_performed": "Builds, orchestrates, governs and scales enterprise AI agents that turn APIs and databases into conversational AI for automating workflows and customer interactions",
  "inputs_accepted": [
    "API calls",
    "database connections",
    "natural-language queries via chat",
    "voice",
    "phone",
    "and WhatsApp"
  ],
  "outputs_produced": [
    "Conversational responses",
    "executed workflows",
    "automated actions on connected systems (e.g. bookings",
    "food orders)"
  ],
  "integrations_available": [
    "Zoho Bookings",
    "Square POS",
    "WhatsApp",
    "Telephony",
    "API Client",
    "Web Chat",
    "Web Voice",
    "480+ integrations",
    "custom integrations"
  ],
  "protocols_or_interfaces": [
    "UCP",
    "API"
  ],
  "industry_fit": [
    "general business",
    "with domain-specific solutions for salons",
    "restaurants",
    "contact centers",
    "API providers"
  ],
  "autonomy_level": "agentic",
  "human_approval_needed": "unclear",
  "pricing_model": "enterprise/contact sales",
  "price": {
    "observed": true,
    "billing": "usage",
    "currency": "USD",
    "lowest_monthly_usd": null,
    "monthly_usd": null,
    "headline": "Paid (price not published)",
    "summary": "Haiva uses pay-as-you-go pricing with a stated $10 free credit, charging $0.02 per web-chat transcript, $0.03 per web-voice transcript, and $0.04 per telephony minute.",
    "confidence": "high",
    "source_url": "https://haiva.ai/pricing",
    "checked_at": "2026-09-02T04:44:21.165Z",
    "amount": null,
    "display": null,
    "plans": [
      {
        "name": "Web Chat",
        "price": "$0.02/transcript",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "Unlimited agents",
          "Unlimited prompts",
          "Unlimited users",
          "Unlimited connectors",
          "$10 free credit",
          "Additional $0.02/transcript for Insights Agent"
        ]
      },
      {
        "name": "Web Voice",
        "price": "$0.03/transcript",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "Pay as you go",
          "$10 free credit"
        ]
      },
      {
        "name": "Telephony",
        "price": "$0.04/min",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "Pay as you go",
          "$10 free credit"
        ]
      },
      {
        "name": "WhatsApp",
        "price": "Pricing will be announced soon",
        "period": null,
        "persona": "other",
        "highlights": [
          "Coming soon"
        ]
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "enterprise-grade security claims",
    "audit trails",
    "least-privilege access controls",
    "480+ integrations",
    "Security & Privacy page"
  ],
  "evidence_quality": "medium",
  "entity_type": "infrastructure",
  "regulated_data_suitability": "enterprise security page only",
  "evidence_urls": [
    "https://haiva.ai/"
  ],
  "last_checked": "2026-06-16",
  "how_to_connect": {
    "website": "https://haiva.ai/",
    "docs": "https://haiva.ai/documentation",
    "mcp": null,
    "a2a": null,
    "api": {
      "docs_url": "https://haiva.ai/developer",
      "endpoint": null
    },
    "protocols": [
      "UCP"
    ],
    "note": "Speaks UCP but publishes no endpoint we could verify — check the docs/website."
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 331,
    "uptime_7d": 1,
    "checked_at": "2026-09-02T02:35:32.069Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}