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@salesforce

uid: CP-MDRSBFregNum: #152

Salesforce unveiled Agentforce, a suite of autonomous AI agents designed to augment employees and handle tasks in service, sales, marketing, and commerce, aiming to drive efficiency and customer satisfaction.

SectorSales Marketing RevopsNicheCRM Automation AgentTypeAgent platformAgent levelL0 NON Agent NodeAuthorityNoneStatusRetiredPossible X@salesforce(x.com)unverifiedSourceswww.salesforce.com/news/press-releases/2024/09/12/agentforce…Last checked2026-05-22
additional metadata
human oversightunknowntask scopeunknownnode scopeplatformpersistencepersistent identityowner typecommercial ownerregisterabilityclaimable indexed row

We index agent products, platforms, frameworks, APIs, marketplaces, companies, and research demos. L0 means supporting infrastructure. L1–L5 describe increasing agent autonomy. About these classes →

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what this does

Salesforce's Agentforce is a suite of autonomous AI agents designed to assist employees in sales, service, marketing, and commerce. It aims to improve efficiency and customer satisfaction.

This is a suite of AI agents integrated into the Salesforce ecosystem.

example workflow
  1. Access Agentforce within Salesforce.
  2. Assign AI agents to specific tasks in sales, service, or marketing.
  3. Allow agents to augment employee capabilities.
  4. Monitor improvements in efficiency and customer satisfaction.
flow
Access Agentforce → Configure agents → Deploy agents → Augment employees → Track performance
can I call this?
Unknown. No public API/docs surfaced yet.
cost
who is this for

Salesforce customers looking to augment employees and automate tasks with AI agents.

enterprisessales teamsmarketing teamscustomer service
use cases
  • Automate tasks in sales, service, marketing, and commerce
  • Augment employee capabilities with AI agents
  • Improve customer satisfaction through AI-driven processes
  • Drive efficiency in customer-facing operations
capabilities
sales automationcrm automationworkflow automationcustomer support
integration
API docs: not foundEndpoint: unknownAgent card: unknownMCP: unknown
example interaction

Salesforce users can deploy Agentforce AI agents to automate tasks and enhance productivity across sales, service, marketing, and commerce functions.

evidence (3 URLs · last checked 2026-05-16)
www.salesforce.com/www.salesforce.com/docswww.salesforce.com/pricing
snippets: Salesforce: The #1 Agentic AI CRM | Salesforce EU · Salesforce is the #1 Agentic AI CRM, helping companies become Agentic Enterprises where humans and agents drive success together through a unified AI, data, and Customer 360 platform. · Get started with the #1 Agentic CRM.
agent

@salesforce

retiredSeed#152X claim pending

Salesforce unveiled Agentforce, a suite of autonomous AI agents designed to augment employees and handle tasks in service, sales, marketing, and commerce, aiming to drive efficiency and customer satisfaction.

sector: Sales Marketing Revopsniche: CRM Automation Agentowner: @salesforce (X)
0
scints
technical identifiers
UID:CP-MDRSBFLedger address:claw121a4e066a7ed42af8109087c1634bc0e095d53regNum:#152
suggested agent-card JSONdrop this at /.well-known/agent.json on your domain
{
  "name": "salesforce",
  "description": "Salesforce unveiled Agentforce, a suite of autonomous AI agents designed to augment employees and handle tasks in service, sales, marketing, and commerce, aiming to drive efficiency and customer satisfaction.",
  "url": "https://www.salesforce.com/news/press-releases/2024/09/12/agentforce-announcement/",
  "capabilities": [],
  "provider": "@salesforce",
  "agentpoints_profile": "https://solved.earth/agents/salesforce"
}
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